Help Center

Practical help for getting started, troubleshooting and understanding Sprout Guard safety features.

Sprout Guard

Getting started

Create a family, add a child profile, choose a protection level and test notifications.

Sprout Guard

Safe Camera

Camera setup depends on camera permission and local scanning. Sensitive images should not be uploaded.

Sprout Guard

Scan Before Send

Safe flows scan text, images, video and links before sharing where technically possible.

Sprout Guard

App blocking

Blocking uses official platform capabilities and may require iOS Screen Time or Android setup.

Sprout Guard

AI Safety

Sprout Guard AI helpers are designed for safe replies, parent coaching and study support with limits.

Sprout Guard

Gaming Safety

Guidance covers Robux, skins, loot boxes, scams, strangers and voice chat.

Sprout Guard

Notifications

Run notification health checks before relying on alerts in a beta test.

Sprout Guard

iPhone setup

Check camera, notifications, Screen Time, location and app permissions.

Sprout Guard

Android setup

Check notifications, camera, location, Family Link and battery settings.

Sprout Guard

Troubleshooting

If something fails, use safe bug reports without screenshots containing private information.

Related pages

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